Guides

MSH Brand & Mission

Mission Summary, who are we?

Welcome to My State Health, where people come before policies. My State Health specializes in Medicare insurance while also offering a range of other insurance options, we pride ourselves on prioritizing the well-being and peace of mind of our clients above all else. 

At My State Health, we believe in more than just providing coverage; we believe in building lasting relationships based on trust, care, and reliability through agent excellence.  

Our mission at My State Health is to provide comprehensive health insurance solutions, specializing in Medicare coverage. But moreover, beyond simply educating and consulting our clients on their insurance options, we are dedicated to fostering enduring relationships built on trust, empathy, and unwavering support. Our commitment extends beyond policy writing—we strive to be trusted partners and guides in our client’s healthcare journey. 

Furthermore, we aim to instill this client-centric dynamic throughout our company and its agents, ensuring that every interaction reflects our brand’s values of compassion, integrity, and dedication to service excellence. Our agents should not only be knowledgeable professionals but also compassionate individuals who genuinely care about the needs and concerns of each client.  Fostering an “Agents for life” mindset. When a client thinks of their agent we want them to think “that’s my agent – I know they can help me”. We want our clients to be excited to remember their agent. 

Our mission is simple: to ensure that every client feels valued, supported, safe and empowered to make informed decisions about their insurance needs. Our agents are here to act not only as guides for clients, but a person that clearly cares about the well being of the client. When clients  choose My State Health, they’re not just getting coverage; they’re gaining a dedicated agent who is invested in their well-being and peace of mind. We want clients to experience the difference that personalized care and attention can make.

An agent should get to know their clients on a personal level. Not only taking the time to be patient but taking the time to sell themselves to the client, not just the policy.

We believe in people over policies. With our agents being distinguished for their client to agent relationships. Believing that selling ourselves, abilities and commitment to reliability is our greatest asset. These core values are passed down to our team managers and team builders. Ensuring that we carry out an amazing client  to agent experience.